Grant - Thanks for your good work and that of your team. We'll call on you again when we have more projects, or rather, when we can afford to go ahead with ideas already reeling in my head.
No charge for the broken glasses, accidents will happen and you went above and beyond to make all work well.
They say character is how you conduct yourself when you know
no one is watching. Our Christmas present to you is letting you
know that we don't need to be watching to know that our quiet
confidence in the way you take care of our home is entirely
Ron and Gretchen
Hi Grant, and again a Happy New Year to you and the whole gang at Creative, and a special thanks to you, and a nod of appreciation, for the professional way you run your business.
One of my secret irritations is witnessing companies, which means their employees mostly, not doing things that are simple but effective in providing a product or service the proper way. Usually its inattentiveness to small details, sometimes outright rudeness or incompetence, but always just a refusal to care enough to do a good job. With your gang, including subs we had a chance to encounter before we left Tigard, there was never a moment when we felt uncomfortable, not even in a small way. I'm not talking about protruding nails or 1/4" variances here, I'm talking attitude and demeanor, and helpfulness, and all those things that some operations take for granted (pardon the pun), but you and your guys (and one girl) seem not to. And I'm blaming all of this on you because it looks to us like you're the one that sets the tone, and keeps it that way. We'll argue about those nails and 1/4 inches when we get back, but I just wanted you to know how comfortable we have felt being in Arizona while you were riding hard on the busy-work back in Oregon for us.
They say character is how you conduct yourself when you know no one is watching. Our Christmas present to you is letting you know that we don't need to be watching to know that our quiet confidence in the way you take care of our home is entirely justified.
Ron and Gretchen
"We wanted to thank your team for the beautiful job they did on our kitchen and bathroom cabinets. I can't wait to load them to see how much more space I have. Your design and attention to detail are a step above!"
Joyce and Gerry Haxton
"I wanted to send this letter to express my
appreciation for the great work your workers did to improve
our house. Many people have stopped by to see the new kitchen
and we have heard nothing but praise. It's like we got a whole
new house! I'm really impressed with the quality of the cabinets,
the detail of the work, the great thought and design that went
into the project."
"We wanted to thank your team for the
beautiful job they did on our kitchen and bathroom."
Just had to email and let you know that we still feel giddy about the kitchen!
We sit in the family room every night and just get the smiles when we look at it.
Thanks again for making it such an easy process and for helping Dennis and I figure out a design that worked for both of us! Everyone who comes in to the house is just blown away by the look (especially those who saw it before the remodel). Common words we hear are "warm", "beautiful", "amazing", and "inviting". You are truly an out of the box thinker and designer extraordinaire!
It is now time for us to start thinking about doing some work on the outside of the house (the deck is rotting, gutters are leaking, house needs painting and we lost lots of plants during the snow).
We probably can't afford to do it all at once, but after working with you on the kitchen I am convinced that what we need is a good design to start with. I'm wondering if you know any good landscape designers that can work creatively within a budget? If so, I'd love to get their contact information.
Thanks again to you and all your staff,
I am pleased with the results and thanked Steve, Truman, & Jesus for taking care of everything and making sure I was satisfied. I appreciate your concern and felt that everyone cared and wanted to leave here knowing that they had done a good job and that their efforts were recognized.
Thanks for all concern, Grant. My bathroom looks great and I can hardly wait to get it painted!
Thank you Grant,
You do have us so spoiled! Every single day we are always so thankful for your talent.
We have been the "go-to-house" again this year where all of Calvin's friends feel so comfortable to stop over and live in the kitchen/family room area - and that is because of you.
I even got to have the After Prom Party! We may not have won that contract with out original set-up.
Thank you so very much for pulling together such a great crew- last minute.
We are extremely grateful for all your energy & hard work that you have provided us!
We are grateful for your wonderful ideas and I'm sure you'll be seeing more of us!
You are the best!
Patrick & Terri Cowles
Dear Grant, John, Jill, Steve, Truman and
I am sure there are others!
I can't thank you enough for every thing you have done in the past weeks- Plus decorating suggestions, upholstery fixes, lovely flowers and a beautiful room!
You have all been great! Thank you so very much!
Dear Grant, John, Jill, and Steve,
Thank You for my new family room! I couldn't be happier & can't wait to fill the shelves & drawers and really live with these beautiful additions.
Your creative solutions, workmanship, craftsmanship, service are outstanding.
Please feel free to use me as a reference any time.
Specializing in all phases of remodeling
Design and Build Firm